Newport Auto Spa

Hen Dog

7 months ago · ★ 1

-3 ⭐️⭐️⭐️ Randomly drove by this spot for a quick wash on a rental after a 400mi drive. Got the basic wash/vacuum. Ended up paying an extra $5 service, not listed on the pricing chart. Didn’t even inform the customer. Found out the extra for SUV at the register. Asked about it. The washer said “you can take the car back for $15 for the vacuum”. Involved the mgr; but, he said not he can do other I can take the car bavk I know they work hard. Last time I tipped them $5 just after the pandemic. But, this charge is shady. I’ll stay away at the place in the future.

Johnny Lua

10 months ago · ★ 1

The customer service provided is unacceptable. The female employee, Jackie or Jacqueline, consistently exhibits a negative attitude and has prevented me from entering the store twice. Please address this issue with her December 10 2025

Linda Nelson

2 months ago · ★ 5

Employees r so friendly, bathroom very clean & my car very clean-a pleasure to come here!!

Seth Lepatner

10 months ago · ★ 5

This place deserves all five stars. Jaqueline, Shasta, and Erik are always great, welcoming, attentive, and genuinely care about making sure everything goes smoothly. I’m always confident coming here because of them.

Daniel Perez

6 months ago · ★ 5

Amazing service and quality work. Credit to every single one of the guys that work here. Wouldn’t take my truck anywhere else.