Midas Dublin

Michelle S

5 months ago · ★ 1

Title: $2,000 for unfinished repairs—Safety issues unresolved I paid nearly $2,000 at Midas (6955 Village Pkwy, Dublin) to fix a gas smell an engine oil leak, and a brake/parking light issue. They had my vehicle from Monday to Friday, yet I picked it up with the original problems still present. The Issues: Safety Hazard: The left front parking/brake lights are still out and still shows up on my dashboard. I was charged for the replacement, but the work clearly wasn't done. Active Leak: The engine is still actively leaking brown oil. Poor Management: When I reported this, I was promised a call from management to "escalate" the situation. I never received a call and am now being ignored. It is incredibly disappointing to pay nearly two thousand dollars for "repairs" only to be returned a vehicle that is still leaking and has safety lighting issues. Current Status: Since the shop has failed to follow up, I am now disputing the charges and filing a formal complaint with the California Bureau of Automotive Repair (BAR) for billing for services not rendered. Recommendation: Be extremely cautious. If you must use this location, verify every single repair on your invoice before you pay or leave the lot.

Kathy Tokuda

3 months ago · ★ 5

I’ve been bringing my 1998 Honda CRV here since 2017, and I’ve always had a great experience. Junior, Louis, and the Dublin Team are always kind, honest, and knowledgeable. As someone who doesn’t know about cars, I really appreciate how they explain things clearly and never pressure me. I trust them completely and recommend this shop!

Ajmal Ayaan

a year ago · ★ 1

STAY AWAY!!! I called in to inquire about AC diagnostic and repair. The gentleman who answered was really friendly and welcoming about what they offer. Around $80 for diagnostics is not too high for Dublin area. An update after I took my car; After the diagnostics, I got a repair estimate of $2,000.00. I had to cancel after getting an update from my team and was charged a cancellation fee because the crew had already taken few parts off after I had told them to proceed. I consulted with another technician and told me to purchase refrigerant and fill up. I paid $50 to buy a canister of compatible refrigerant and AC is working well. Updated my review on 5/21/25 - by the way, AC still runs awesome.

Ashok Reddy

5 months ago · ★ 5

"I had a wonderful experience at this Midas. The staff was professional, friendly, and didn't try to upsell me on unnecessary services. They explained exactly what my car needed and I felt completely trusted. I'll definitely be returning!’’

ismet Küçükkırmızı

6 months ago · ★ 1

I went to this Midas location for a routine oil change, but my experience was very concerning. After the service, I decided to double-check the oil level myself. I discovered that the engine was significantly overfilled — approximately 1 to 1.5 cm above the maximum level on the dipstick. This is not a minor issue. Overfilling engine oil can lead to serious problems such as oil foaming, increased engine pressure, reduced lubrication efficiency, and potential long-term engine damage. When I returned to the shop to address this, the staff initially insisted that the oil level was correct. Only after I firmly insisted did they agree to recheck and adjust it. They ended up draining a large amount of excess oil, which clearly confirmed the mistake. Additionally, the oil filter they used was a very low-quality, budget brand. I strongly recommend that anyone coming here verify what type of oil and filter is being installed in their vehicle. If I had not checked this myself, my engine could have been at risk. I expect a professional shop to follow proper specifications and take responsibility without arguing with the customer. Please be cautious and always double-check the work done on your vehicle.