TL Auto Repair

Jonah Babington

a month ago · ★ 5

T&L is now my go-to mechanic in the Fremont area. The team is knowledgeable, friendly, and work with you to ensure your vehicle is safe to drive without breaking the bank. Their consultations are great when you have to pick and choose what’s up next, the estimates are broken down simply, and their communication is excellent. You can even get a loaner car depending on availability, which is so helpful when you’re in a pinch. Highly recommend them to anyone looking for a trustworthy mechanic.

Debra C

4 months ago · ★ 5

TL Auto Repair performed an oil change on my Jaguar F-Type. I was nervous at first, because I only took my car to a mechanic who specialized in British-European autos--but he has since retired. Therefore, I had to find another shop. I called around and was impressed with TL, because when I asked what kind of oil and brand they would use on my car, they had the right answer. They also had to order a special filter which I appreciated; they did not rely on simply using generic parts for my baby. I was able to get an appointment very quickly, and the car was completed in a few hours. They noticed that the rear brake pads were pretty worn down and offered to repair them before I picked up my car. (My former mechanic had previously warned me about the pads getting low, so I knew TL was on the up-and-up.) They had the breakdown of the problem, what they would do to replace and install the pads, and the full price. I opted not to have them repair the brake pads at that time, but I know I have to get them done soon! I LOVED the step-by-step instructional video on what to do when you arrived at TL. I knew exactly where to park my car and in which door to enter the establishment. SO HELPFUL! It is often confusing when you arrive at a busy auto repair shop, because oftentimes, you don't quite know where to park until someone comes out and guides you. Such a nice, thoughtful touch. My only quibble with TL is that when my husband and I entered the office after following the instructions, there was no one there to immediately assist us, and no bell or indication of how to get help. We weren’t sure if anyone was aware of our arrival, and we waited several minutes before someone came in. A simple improvement would be to add clear signage letting customers know that someone will be with them shortly, so they don’t feel unsure about whether to wait or return to the car drop-off area. Overall, friendly, communicative folks and a VERY positive experience.

Android Jr

5 months ago · ★ 1

This is an honest review to help others who require auto repair. This was my experience at TL Auto... ​I walked in and asked for a quote for my WRX, a clutch and hydraulic replacement, and was given an estimate of over $6,000! ​After doing some research and checking with local Subaru specialists such as PM Autoworks, I found that TL's pricing was nearly double the market rate for both parts and labor. ​Unfortunately, TL Auto quoted $4,242.99 just for the clutch replacement, WITHOUT a flywheel resurface or a flywheel. PM Autoworks quoted $2,058.09 for the same job WITH an OEM flywheel. ​In my case, TL Auto is applying HUGE markups on basic OEM hardware. For example, TL auto charges $942.87 JUST for a "Genuine" clutch flywheel, AND $948.94 for a clutch kit, which comes out to $1,891.81 for BOTH. Fortunately, PM Autoworks charges $921.68 for BOTH the OEM clutch and OEM flywheel, and other parts that make up a clutch kit are also included in the price. ​TL quoted over $1,700 for the replacement of the master/slave cylinders. I was able to source the high-quality Japanese OEM parts (Seiken/Nabtesco) from PartsGeek for $280.10, and PM Autoworks charges 2 hours of labor (inquired after the quote) instead of the 4+ hours implied by TL's quote. ​By going to PM Autoworks instead of TL Auto, I am saving an HONEST $4,000 for the same work!! In my case, the price difference isn't just a few hundred dollars--it's thousands! ​If you work hard for your money, I strongly recommend that anyone, especially Subaru owners, AVOID the "general repair" markups at TL Auto. ​I got the work done (and then some) on my WRX by PM Auto. For all the work performed, the total was UNDER $3k! (Invoice in picture). It only took them 6 hours--straight up skills.

Jowee Padilla

10 months ago · ★ 5

Had diagnostic scan for my Nissan Murano with acceleration issues and TL found Catalytic issues needed to be replaced. Surprisingly the technicians puled out debris frimthe Catalytic converter in order to for my car to run smoothly after the visit free of charge. Haven’t got money for replacement but will surely come back soon! You guys are awesome! Recommending to all my friends! Thank you God bless!

Christopher Espiritu

a year ago · ★ 5

Overall, my experience with T&L was great. I am always skeptical with independent shops but hate going to the dealership for any service. The fact that they offered a loaner car was next level on its own since I only had one vehicle. They provided status updates and their repair costs were fair. Fortunately and unfortunately, my repairs went through an extended warranty provider so it has its pros and cons. T&L did the heavy lifting and communicated on my behalf so it was painless. They also suggested a few preventative repairs so I didnt need to worry in the future. Turn around time was decent for the type of repair that was done. Upon return of the vehicle, I noticed sounds coming from the front driver's side area so I took it back to T&L and had a road test with a tech. Although they couldnt find the issue (nor did the issue occur during testing) they gladly took my car in and rechecked everything. I will be taking other vehicles here for repairs in the future. Great job guys!