Great Clips Clayton Station

Jessica Connors

6 months ago · ★ 1

I had a really disappointing experience at Great Clips in Clayton when my husband brought our 2-year-old son in for a haircut. From the very beginning, the stylist seemed visibly agitated and impatient while they were waiting. As most parents know, toddlers don’t always sit perfectly still—especially at that age. My son moved his head slightly, and instead of handling it with patience or professionalism, she started calling him out in a negative way. What really crossed the line was when she said he “doesn’t deserve a lollipop” and even told my husband not to give him one. He’s TWO years old. That kind of comment is completely inappropriate and honestly shocking to direct at a child. The whole experience felt uncomfortable and unwelcoming. It seemed like she had no patience for kids, which is concerning for a place that offers children’s haircuts. Her negative energy was noticeable from the start, and it likely made my son even more uneasy. We will not be returning. If you’re bringing in young children, I would strongly recommend going somewhere that is more patient, kind, and experienced with kids. If you do choose to go there maybe just avoid Tammy, however if her colleagues and manager support her working there I would rethink supporting this business.

Roberta Mcgraw

8 months ago · ★ 5

I am so happy with the care and attention I received from my stylist Tracie. I had not had a haircut in 6 months. I had very short haircuts for 10 years. I really wasn't sure what I wanted to do with my hair. I had gone to two different salons trying to figure out whether I could keep it longer or go back shorter. Again, Tracie listened to my uncertainty as to how to cut my hair and what would work best for my hair. She didn't try to talk me into a hairstyle. I told her that I don't blow dry my hair, and I don't use product. Other stylists I've gone to just ignore that I say that. They start saying, "When you blow dry it...". She is definitely a hair whisperer. I look forward to working with Tracie. It is so nice to find a local stylist.

Christy Mama

2 years ago · ★ 1

My recent visit to this salon left me thoroughly dissatisfied, especially due to the unfortunate encounter with a stylist named Jim. As someone with long hair accustomed to a simple blunt cut with face framing layers, I was shocked by the outcome. This establishment seemed more akin to a barber shop than a reputable hair salon, and to my dismay, I discovered that the workers did not possess authentic cosmetology licenses. I generally alternate between my regular stylist for yearly color and cuts and more budget-friendly options like Supercuts or Great Clips for simpler maintenance cuts. However, this time, I decided to give Great Clips a try. Jim, the stylist assigned to me, completely butchered my hair. The front layers were uneven and choppy, a stark departure from the clean and straightforward cut I had been accustomed to for the past 15 years. As Jim continued cutting, I could sense that something was amiss. I shook out my hair to assess the progress, only to find it exceptionally choppy and uneven. It was perplexing how a seemingly straightforward cut could go so wrong. When I expressed my concerns and requested another stylist, the one working next to me insisted that Jim finish the cut as other stylists had their own clients. Regrettably, Jim proceeded to take even more off, exacerbating the choppiness and lack of blending. Frustrated, I asked him to stop, and that's when the stylist next to me, who seemed to be the salon's owner, intervened and begged for another stylist to rectify the situation. Shih Pei-Chen took over and did her best to salvage the cut, but the damage had already been done. Throughout the ordeal, the salon staff offered weak explanations, attributing the choppy result to the thinness of my hair and the presence of highlights. However, having maintained the same cut for 15 years without incident, I found these justifications unconvincing. To compound my dissatisfaction, a closer inspection of Jim's purported cosmetology license revealed what appeared to be a handwritten inscription on a glass frame. This raised serious doubts about the authenticity of his qualifications, adding another layer of disappointment to the overall experience. In the end, the owner extended an offer to fix the cut, but the trust was shattered, and I declined. My advice to others, particularly those with long hair seeking a reliable cut, would be to steer clear of this salon and opt for establishments with more established reputations and qualified stylists

Dustin G

a year ago · ★ 1

The young guy with tattoos lied on his resume because he can't cut hair. He messed up my hair and looked lost cut one side super short and left the other side long he needs to be fired. It was so bad I had to go to sports clips to fix it and pay for a 2nd haircut. I will never come back to this place.

diana rigoli

11 months ago · ★ 5

Kate cut my hair and did a great job. She was not only talented as a stylist, but also very kind and really listened to what I wanted done. I was also impressed with how clean and orderly this salon was. And the music was pleasant and at a nice volume.