Purrfect Auto Service – Arcadia

Gordon Zhao

3 years ago · ★ 4

This auto repair shop is on the north side of Highway 210, next to the foot of the mountain. It is located on the first floor of the mall in Arcadia. It is at the back of the mall because it is a large shopping mall and there is Macy's, so there are many people, but because the repair shop is a bit remote at the back of the building, there are many people. I don't know it's not very convenient to go there, but there are many parking lots and parking is very convenient. The price of car repair here is not particularly cheap.

Vianney Medina

6 months ago · ★ 5

Great service ! Highly recommend bringing your car here. Staff is so friendly and communicative. Sergio is friendly. Never had an issue with their services.

Mainor Reyes

11 months ago · ★ 5

I've used their services twice and twice I've been amazed by their professionalism and attention to detail/service. First time I needed an emegency tire patch for an embedded nail in the tread. They were done in 20-30 mins and not once did they try and sell more on any other services or useless or unnecessary charges. I went back a second time for a tire rotation and oil change and same thing, quick, fair price, and friendly/professional and I encountered no after-work issues that would hint at possible sabotage. It's hard to find trustworthy mechanics that won't try and upsell you and/or screw you over on the work done but I think these guys are legit. For tire patches, oil changes or tire rotations at least, I can honestly say these guys are the ones to check out if you' live in Arcadia or in the surrounding areas.

Chris Q

4 years ago · ★ 5

TLDR: I am extremely happy and satisfied with my experience at Purrfect Auto. Sergio runs a clean shop and was upfront with all repair costs and upcoming maintenance. The close proximity to the mall is a godsend for longer repairs and the lobby has good Wifi for work. My Experience: I first went to shop for an oil-change and was immediately impressed by the cleanliness of the shop. After the change, Sergio notified me that the front struts on my Honda Fit needed to be replaced. He was upfront with costs and issues and did not try to upsell me on anything; in fact he told me the car could be driven for longer at the expenses of comfort. After some pricing research, I decided to get the suspension fixed and gave Sergio a call. Work was completed within the quoted time-frame and I AM SO HAPPY THAT I TOOK SERGIO'S ADVICE. The difference in comfort is night-and-day. I've driven 100+ miles on the repair and no longer fear right-corners or pot-holes. There was also a "check-engine" light that Sergio helped diagnose and clarify. I will definitely be recommending any friends and family to the shop for maintenance and auto-repairs. Purrfect Auto is great for anyone looking for a clean, reputable shop with a trustworthy mechanics. Thank you Sergio + team for smooth, effortless experience.

A L

3 years ago · ★ 5

This place is great! Prices are fantastic and customer service is top notch. In addition, you're not stuck waiting in a small room with old magazines, you have the entire mall to go into! I took my family to the play area inside and it all worked out great! Highly recommend.