Grease Monkey Center 857

Brian Rodriguez

5 months ago · ★ 5

I had high hopes for the car wash, and while they did a decent job, I felt like they missed a couple of spots. The service was efficient, but I wish it had a little more attention to detail. Overall, not bad, but I might try somewhere else next time.

Sophie Anderson

3 months ago · ★ 5

Kevin and Emberlyn did my oil change. Let me tell you!! The last place I got an oil change (Valvoline), my windshield wiper fluid all of a sudden stopped coming out to clean my windows; I tried to ask them about it and they refused to help. I asked these 2 wonderful people at Grease Monkey, they took a look at it and figured out not only what it was, but found a spare part from something else that fit perfectly! I havent been able to use my windshield wiper fluid in months! Top tier!

Brandon Marsh

6 months ago · ★ 1

I usually do all my own maintenance, but I bought a new car with a perfect Carfax and wanted to keep it that way, so I made the mistake of trusting this place. For a $100 oil change, the level of incompetence is staggering. First off, the "free" car wash left my car covered in soap residue, and then they have the nerve to charge you for vacuums on top of that. The real disaster started on the drive home when I heard a massive scraping sound; they didn’t bother to attach my skid plate back on, so it’s now bent to hell and ruined. I had to spend 15 minutes on the side of the road jimmy-rigging it just to get home. When I popped the hood, I realized they didn't even put the oil cap back on—they just left it sitting in the engine compartment. When I called the manager to tell him how pissed I was, he acted like a total coward about my choice of words and actually told me I should "be a man and do it myself." It’s a basic oil change, bub anyone with half a brain can do it, yet these guys can’t even secure a plate or put a cap back on. They half-ass everything and provide zero quality work. Save your money and your car stay far away from this place. I am truly astonished and now seeing the other reviews from this place in the past month someone needs to be fired it’s like everyone working there is drunk or high.

Lynnette Park

5 months ago · ★ 3

Went in today (Saturday) for an oil change. It wasn't the type of customer service I was expecting. There were 3 guys working and 4 cars getting serviced. They were working hard. They looked possibly short staffed? And I thought they were moving quickly through the volume of cars they had. But something seemed off. Nobody asked me what kind of oil I wanted in my car. Maybe they were just rushed? The price was fair. I think.. but I plan on shopping around some more before my next oil change.

Beth

8 months ago · ★ 1

Paid $110 for an oil change and supposedly they're supposed to vacuum inside of vehicle and wash inside of the windows but they definitely didn't do that. Customer service was non existent. Inside of waiting area feels unclean. Will definitely not be back here.