Simply Thai Restaurant

N V

a month ago · ★ 2

I am writing this review while still waiting for our food after 1.5 hours. We placed an online order at 7:40 PM, and the estimated pickup time was 20–25 minutes. We arrived at 8:15 PM expecting it to be ready, but we didn’t receive our food until around 9:30 PM. I understand that today is Mother’s Day and restaurants can get extremely busy, but this place was clearly not prepared for the crowd. There seemed to be no organization or order priority and they continued taking new orders even though they were already struggling to keep up. The atmosphere inside was chaotic and many customers were visibly frustrated waiting for updates. What made the experience worse was the lack of proper communication. They kept saying 10 more minutes when clearly it was not. The lady at the counter was rude instead of acknowledging the delay or apologizing. A little transparency and customer service would have gone a long way. The disappointing part is that I actually like the food here which is why this experience was so frustrating. But after tonight, I am honestly done. Good food can only make up for so much when the service and overall experience are this poor. I won’t be coming back again.

Jennifer Nance

4 weeks ago · ★ 5

We've been coming here to Simply Thai for over 7 years and honestly love this place so much. The staff is always incredibly friendly, and since they're open six days a week, it’s our ultimate go-to. We always order via their website and have found it to be super user friendly. Their Tom Kha Gai soup is the best! It has just the right amount of spicy kick, and we get it every single time. We also love their green and panang curries (they do not skimp on the protein, and the veggies are always spot on) as well as their flavorful pad kee mow (wide noodles). They give you decent portions, too, so we always make sure to order extra just to have the best leftovers the next day. We highly recommend checking them out.

Dat Nguyen

a year ago · ★ 4

Today is my anniversary! My wife wanted Thai but didn't want to go far. This place meets those requirements. I'm going to make this fast and then update in detail later. Basil chicken is legit spicy. I got watery eyes. The yellow curry is good. More details later.

Pranshu Sehgal

2 years ago · ★ 5

Simply Thai is a great family friendly place. The food is great and was customized to our preference. I wish the number of people servicing in the restaurant would increase as very little number of staff were serving so many tables. The cashew chicken curry and Tom kha gai were my favorites. Totally recommend it!

Swetha Valluru

a year ago · ★ 4

Nice ambiance, Tasty food with balanced flavors. They are short-staffed and a bit slow initially in taking our order, but the quick food service made up for it. Definitely worth a visit!