Mill Valley Auto Service

Aleksandr Borisov

a month ago · ★ 1

I had a scheduled appointment for a wheel alignment and arrived on time. When I got there, I was told I would need to wait approximately another hour. What disappointed me most was that no one contacted me beforehand to let me know there would be a significant delay. A simple phone call or text would have saved me the trip and a lot of time. I came in expecting a straightforward wheel alignment appointment, but instead I left without receiving the service. Based on this experience, I was disappointed with the customer service and would not recommend this business.

Linda Grenz

5 months ago · ★ 5

I've had a slow leak on my rear tire for the past year on my custom wheels. Two trips to two different dealers were unsuccessful in locating and fixing the leak. Elias and the team at Mill Valley Auto Service, new what to look for and quickly identified and fixed the problem. They are a knowledgable, friendly staff and quickly got me back on the road.

Danielle Gordon

2 months ago · ★ 5

Such a great experience here! Elias, his dad and the whole team were incredibly knowledgeable, honest and kind. Truly a great neighborhood find. Bonus points for the sweetest dog, Jax, as the welcomer :).

Katie Kralick

2 months ago · ★ 5

Fair pricing. Did not try to sell me on anything. Honest and open communication. Flexible with scheduling. Will be taking my car here again for service when needed.

Gary Herick

9 months ago · ★ 5

I can't say enough good things about Mill Valley Auto Service. We were in a real bind while on vacation—our starter decided to quit on us at the worst possible time. We called them up in a bit of a panic, and they were incredibly understanding and got us in right away. What really blew us away was how fast they turned everything around. In just a few hours, they had diagnosed the issue, replaced the starter, and got us back on the road. The team was friendly, professional, and really went above and beyond to make sure we were taken care of. To top it all off, it's a family business run by Elijah and his dad, and you can really feel that personal touch and care in how they treat their customers. If you ever need auto service in the Mill Valley area, especially in a pinch, these are the folks to trust. They truly saved our vacation day!