Jiffy Lube

Tanya

5 months ago · ★ 5

4.8 stars. I have been coming here for a few years. I have to say they have always been great however, my last two visits have been very exceptional. The team are attentive, providing updates while you wait and providing feedback throughout the visit. I would give 5 stars but I still have not experienced the 15 minute oil change, I don’t mind though. Keep it up ⭐️⭐️⭐️⭐️ 4.8 you’re doing great! Just ask the owner to remodel the reception area to reflect the experience.

Patricia Provost

a month ago · ★ 2

Arrived with no other customers in the bays; quick “check-in” but long service time. Manager advised it was because there was a stripped bolt he was struggling to remove on the skid plate in order to get to the filter. He assured me he’d “get it out”. It was finally time to check out which let me say there was no recommendations of air filter replacement, wipers etc but I paid and went to my car. I waited to speak to the manager regarding the stripped bolt; to my surprise he said he was able to bypass after-all. Bypass a bolt on the skid plate to get to the filter????? Said he’d follow up with the district manager next week to see about a tool in order to remove/replace it. Let’s see if I hear back from him/them. Once home I reviewed the receipt and to my surprise they indicated wipers need attention (streaks), brake fluid needs attention (between min-max), engine filter (inaccessible) and indicated exterior body damage. There is no damage on my car unless they are referring to chips on the front end from road debris. Overall my experience was poor and lacks confidence in the service provided.

Sno fromtheO

2 months ago · ★ 5

I showed up at a decent time where they weren’t too busy but they weren’t too quiet! There was a car ahead of me but they were able to check me in and get me pulled in 10 minutes after I arrived. Took another 10-15 to do the service, I didn’t know it came with a complimentary comedy show! Those guys are goofballs but they know their stuff. I love the family friendly fun energy they got going on, inside and out. A great team with a great leader. I will see them again soon!!

Katie Jenkins

4 months ago · ★ 5

This shop was amazing from the moment I pulled in and the manager Chris greeted me with professionalism and understanding of my time constraints on my lunch break! I hate being a type of Customer that comes in and demands fast service, but I really had only about 30 minutes to get my oil changed and he was very understanding and tactful. All of the people who I came into contact with had great customer service skills from the person who changed my oil, to the customer service staff that helped (sierra) me and Chris the exceptional manager! Thanks again for getting me in and out with good service with a smile !

Sharon Hebein

2 months ago · ★ 5

These young people are so polite. While getting my oil changed, they cleaned my front window and check my tires. I know at other places they do the same thing. It is their attitude… helpful young men. I don’t take for granted politeness and a good attitude. Thank you!