Rack Room Shoes - Outlets at Tejon

Nicholas Hightower

a year ago · ★ 1

WARNING - Don’t plan to use their return policy. Unlike any other shoe store, if you’ve worn the shoe at all, they will not accept the return for refund. I tried to return a shoe that my party bought two days prior, and the customer service rep stated since there’s a slight dent in the sole, they don’t accept the return. $80 wasted on a shoe for no reason, please go to Famous Footwear down the hall.

Tierney Ballard

5 years ago · ★ 4

This place has a decent selection and it's not entirely cleaned out in comparison to famous footwear. Which is ridiculous because they're distribution center is across the street, and I'm pretty sure they're not going to be at the outlets very much longer with how little stock they have. Rack room shoes and comparison actually still has shoes, and has a decent selection of sizes and colors. It was almost impossible to find my toddler shoes anywhere near us, so we drove out to the outlets and hope of finding some. rack room shoes was the only place that had her size and although they were slightly more pricey than I wanted to pay, it was worth it to be able to leave with a pair of shoes that fit her correctly.

Tou Lia Lee

5 years ago · ★ 2

Took over 2 weeks to get a shoe we ordered. It was over a week late. Totally forgot about my order until my child asked about her shoes. Finally it arrived.

Rintaro Horinouchi

5 years ago · ★ 5

Always good deals when I come here. Shout out to the employee Lorena or Larena, she was a lot of help and gave excellent service, thank you!

Omar Diaz

4 years ago · ★ 2

Very poor selection of shoes of kids. WSS offers a bigger selection. Don't waste your time here