Curl Fitness

L Conway

7 months ago · ★ 5

Curl Fitness in Arroyo Grande is now part of my daily routine. The staff is amazing—especially Maggie, Audrey, and Cian—they always make me feel special and go above and beyond. Fun, friendly atmosphere and great workouts. Highly recommend to anyone looking for a welcoming gym!

Hello World

8 months ago · ★ 1

Overpriced, rundown, frequent billing errors, and extremely costly to cancel membership, with an impersonal customer service experience. This place used to be good, not anymore… Drive an extra 5 minutes and go to a better gym

Wendy H

9 months ago · ★ 5

7/2/25: The past couple of months have seen positive changes. The environment is less chaotic, employees are friendlier and seem happier, and some of the dangerous equipment placements have been rectified. But what I'm really responding to here is caring management and a fantastic trainer. When I posted my original review the manager, Catherine, reached out immediately to hear my concerns. And instead of making excuses she asked me to give them time to make improvements, which I'm seeing happen in real time under her leadership. I've also been working with Kelty, a personal trainer. Not only am I seeing great results and learning new techniques, but he's just a good guy--evidenced by every third person who walks by saying, "Hey Kelty!" My expectation is that things will continue to improve. ~~~~~~~ So... Update to the review below from 10 months back. I joined Fitness 19, who were almost immediately absorbed by Kennedy, which days later became Curl. Up till now it had been ok: Mostly kind, attentive staff; good quality equipment; never a long wait to get on machines and cardio equipment; I even signed up with a trainer who's been terrific. Biggest complaint there was a few leches . . . And then last week--with no warning to staff--three semis showed up *while* people were working out; removed all the newer, higher quality equipment; and replaced probably 75% of it with much older, lower quality equipment--and inefficiently (and in some cases dangerously) rearranged everything in the process. What this says to me is that Curl Corporate saw the opportunity to swoop in on the high quality equipment of both Kennedy and Fitness 19, transfer it to a more favored gym/gyms, and left the backwoods Central Coast with their older crappy equipment. I would've said I'm speechless, but clearly I'm not. Keep in mind also that Curl absorbed Kennedy’s reviews, so the overall rating is a dishonest representation. ~~~ Called to inquire about membership pricing and a free day pass so I could check it out. The employee who answered—who was very nice—informed me that there are no free passes for prospective clients… But I *could* Pay either $20 or $25 for one visit, and if I decided to join they would credit it to my membership. I was so stunned I asked again if that was really the policy and the employee reiterated “no free passes.” I saw somewhere in the reviews that Kennedy does offer free day passes. So either that’s not true, or employees aren’t being trained to understand policy. Either way this feels like a management issue. Heading over to Fitness 19, where a free pass is available on their website and membership is literally half the price.

Ja Johnson

6 months ago · ★ 1

Booked the pool for 1 hour, and was interrupted and rudely told to leave the lane half way through. I booked the pool for 1 hour and was kicked out because of their mistake with no apology. Bad experience.

Uli

3 months ago · ★ 3

Most of the fitness machines where changed from Nautilus machines to some generic brand that are worst than worthless. I could not cancel over the phone? By the time I have to make it in the afternoon the manager is gone? and it is a 30 day cancellation policy, meaning I have to pay an extra month after I cancel?