Extra Space Storage – W Mission Rd

Susan Main

a month ago · ★ 4

Had 2 years of great clean air/con well lit storage ! I had a small unit . Sadly I am forced to leave due to 2 raises in rental fees that feel way too large. I understand inflation but it has almost doubled in cost and I feel many people will be having to leave . It would have been 5 stars without raise in cost .

Claudia Flores

4 months ago · ★ 5

First and foremost having to pack and store your belongings is already a stressful process. However, finding the perfect place to store your precious belongings is even more hectic. Therefore I'd like to take the time to recognize Braulio for his exceptional service and professionalism. This young man, is very helpful and made me feel as ease while at high levels of stress. He made sure that I selected not one appropriate storage but two, while being so understanding of my needs. He toured me around like a rock star and showed everything he had available ensuring my needs were met. We closed the deal, however with this said he has maintained that same kind heartedness that he had at our our initial approach throughout my initiation of my storage rental. Kudos to him and Jacky whom also has what we call exceptional service in the retail space. Jacky is also very professional and very kind hearted, which to me means alot being an expert at servicing customers myself. Game recognizes game. Kudos to you both. Looking forward to continuing doing business with you both. 💯👍👌🙂

abby abby

2 months ago · ★ 5

There are various storage companies in Los Angeles that can accommodate anyone, the difference with extra space storage is having the absolute best and most well mannered staff, Ms. Jackie in particular has the intelligent and emotional refinement to put you at ease and treat you with impeccable care when you are going through the most stressful times in life. Jackie is an asset to this company, she handles her work professionally and her clients respectfully, the extra space is a great storage place, but Jackie is the very heart of this location, I am honored to have her in this time of life and it seems that anyone who sees her is immediately happier for that. Ms. Jackie has potential for so much more within the ranks of this company, hopefully someone recognizes her should the desire for growth of the company is important. in all honesty, I recently adjusted my storage needs within extra space and the only reason I didn’t use the services of another company was because of Jackie herself, I think that sums it up. Thank you so very much Jackie for everything you have helped and guided me through, you’re a gem!

Rene L

7 months ago · ★ 5

I’ve been using this storage since I moved to Alhambra. For few years , on and off I used their location because of the convenience and the courteous of the staffs. Jackie is always making sure that they are taking care your storage needs. Other staffs to name a few like Milton and other guy that I forgot his name also being friendly and informative. Thank you for being professional & helpful. Hopefully your great customer service are being noticed by others and the management. Kudos !!!

Dre C

5 months ago · ★ 5

I’ve been on the hunt for the perfect storage space location and I believe I found the one. From the moment I walked in, Braulio greeted me and asked if I needed any help. I had multiple questions and he happily answered each one. Nowadays, customer service seems nonexistent but Braulio without a doubt exceeded all my expectations. Keep up the amazing work!