Charly's Pet World

Doctor Robert Drummond

4 months ago · ★ 5

I needed a new pet store after my local pet store in San gabriel (super pets) announced they were closing. I found Charly’s and my snakes now have a new consistence source of food! Glad I found them!

Noreen Barcena

a year ago · ★ 1

When this location was McCormick's Pet Emporium, I would bring my cats here to get groomed. I didn't have any issues then, but I came today because I wanted my sweet boy to look good for some photos as this was the last time he was going to be groomed. My cat had gone to the emergency room twice in the past week and a half, and we were told to prepare ourselves. So, I planned a photo shoot. I went in the morning and the clerk that helped me was so sweet (she is the only reason worth going). I was very specific and we discussed a trim and keeping Henry's face the same. I mentioned he had been shaved a little on his side because of the ER, but I didn't want him shaved. The sweet clerk whose name I didn't catch told me when I picked up Henry that the groomer, Edgar, somehow mixed up the paperwork despite her going in four times to make sure he knew what I wanted. Her co-worker confirmed that she went in. They were going to offer a discount for the "next time," but hearing that made me break down in tears because there wouldn't be a next time. She was so sweet to us and apologized profusely. I know it was not her fault and her kindness was so appreciated. She was so sweet to my Henry. I cried the entire time walking out, but I do want her to know that I appreciate her and I hope the owner knows that she deserves a raise, and better not dock her pay because of her kind heart. Now, my baby is shaved and I will never get to see his beautiful stripes again. I am so heartbroken. I want to cry even now as I write this. I found nicks on Henry (cuts), and he was traumatized from the experience. I did see the owners response to someone else Who commented about the smell of urine. It does smell like urine, and ammonia. The place that I take my dogs to get groomed is also a pet store similar to this one and it does not smell like that. It's not about not wanting to be in a place that has animals or appreciating animals. If the Groomer appreciated animals, he would have listened to what I wanted, been aware that my son was going through a traumatizing experience, is dying and made sure to keep him safe and comfortable. There wasn’t even any fur left for me to keep some. My sweet boy. I am devastated and heartbroken.

Raina Ramirez

a year ago · ★ 5

Lisa and everyone are sooo nice and friendly. I have taken my 5 month old puppy twice for grooming and love the results and trust their service. He feels secure and comfortable going with them. Highly recommend!

victoria fernandez

4 months ago · ★ 5

Came here because my local shop closed on Las Tunas!!! If you're looking for feeder mice and rats come check out Charlys!! Victors so helpful and very knowledgeable and it's great because I'm a beginner snake mom and needed this expertise!

Nicolaus Davis

4 months ago · ★ 5

Perfect place for feeders (Rats, Mice, etc). Been coming here from South Pasadena for the last two years. Victor, the new owner, is great and the store itself is a go-to for anything reptile related!